Shipping and Returns
At The Robert Mihaly Art Gallery, every artwork and product is prepared with care to ensure it arrives safely and beautifully. Below you’ll find details on our shipping process, delivery times, and return policies.
Processing Times
- Standard prints: 3–5 business days.
- Original paintings: 3–5 business days.
- Hand-texturing: 7–14 business days (sooner when we can!) for preparation, hand-finishing, drying, and packaging.
- Merchandise (magnets, stickers, greeting cards): 2–3 business days.
Processing times may vary during holidays or periods of high demand.
Packaging
- Original paintings and limited editions are shipped in professional-grade protective packaging.
- Standard prints ship in archival sleeves and rigid mailers or tubes, depending on size.
- Merchandise items ship securely in padded or reinforced packaging.
Shipping Methods
We ship via reputable carriers such as USPS, UPS, and FedEx.
Tracking information is provided as soon as your order leaves the studio.
Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact us directly.
Returns & Exchanges
Original Paintings and Limited Editions
We want you to enjoy living with your Robert Mihaly artwork. If your original painting, textured limited edition isn’t the perfect fit for your space, you may exchange it within 30 days of delivery, provided it is returned in its original condition and appropriate packaging.
Once received and inspected, we will issue a Robert Mihaly Gallery credit equal to your purchase price, which can be applied toward another Robert Mihaly artwork of your choice.
Standard Prints & Merchandise
If you received the wrong item or a damaged item, please notify us within 7 days of delivery with photos.
We will replace or refund the item as appropriate.
Lost or Damaged Shipments
If your shipment is lost, delayed, or arrives in poor condition, please reach out immediately. We will open a claim with the carrier and work to make things right.
Questions?
For any shipping or return inquiries, contact us at:
robert@robertmihaly.com